Do you offer clothing for both men and women?
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Yes. SHOWOFFFF carries clothing for both men and women across a wide range of categories and occasions. For men, shop from collections of shirts, jeans, t-shirts, and more. For women, explore dresses, tops, ethnic wear, and more. We also have a Website Exclusive collection featuring products you won't find anywhere else. Browse by gender using the navigation on our website.
Are your products available in limited quantities?
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Yes, many of our styles are available in limited quantities. As a fast fashion brand with 150–200 new styles launching every month, older styles can sell out quickly and may not be restocked. If you've found something you love, we recommend adding it to your cart and completing your purchase before it's gone.
How can I open a SHOWOFFFF account?
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Visit the SHOWOFFFF website and click on the account/login icon. Select 'Sign Up', enter your details, and create your account. You can also sign up during the checkout.
How do I retrieve my password or email ID?
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On the login page, click 'Forgot Password' and follow the instructions sent to your registered email address to reset it. If you've lost access to your registered email, contact our support team.
What are your customer service hours?
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Our support team is available Monday to Saturday, 9 am–6 pm, via WhatsApp, email, and phone.
Can users place orders without registering?
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Yes. Guest checkout is available on SHOWOFFFF. You'll need to provide your contact and delivery details to complete the order.
How often do new fashion collections drop online?
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New styles are added every month. We drop 150–200 new styles each month across categories for men and women. We also launch season-specific collections like our Winter Collection and Spring Summer Collection, along with our Website Exclusive collection featuring products you won't find anywhere else. Visit the website regularly or follow us on social media to stay updated.
Do you launch new arrivals every week?
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We launch new styles on a monthly basis, with 150–200 new styles added each month. Alongside monthly drops, we also bring in seasonal collections like our Winter Collection and Spring Summer Collection. Check the New Arrivals section on our website for the latest drops.
Are SHOWOFFFF clothes popular on social media platforms?
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SHOWOFFFF is active on social media. Follow us to see styling content, new arrivals, seasonal collection launches, and community posts featuring our latest looks.
Are there exclusive online offers or discounts available?
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Yes. SHOWOFFFF runs ongoing offers and discounts across the website. Check individual product pages for current deals, and visit the website regularly for the latest promotions.
When do seasonal sales and limited-time discounts go live?
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Seasonal sales and limited-time offers are announced very timely on our website and social media channels. Follow us or subscribe to our updates to be notified when sales go live.
Why have I not received my order confirmation yet?
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Order confirmations are sent via WhatsApp and email immediately after a successful payment. If you haven't received one, check your spam/junk folder. If it's still missing, verify that the order appears in the My Orders section on our website. If no order ID was generated, the order may not have gone through. Kindly contact our support team to confirm.
Why is my order not fulfilled yet?
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Orders are typically fulfilled within 48 hours of placement. If your order hasn't been fulfilled within this window, it may be due to a pending COD confirmation. Check your WhatsApp or email for any confirmation requests from us. If the issue persists, contact our support team.
Can I modify or cancel my order after placing it?
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Orders can be cancelled before they are dispatched. Once dispatched, the order cannot be modified or cancelled. To cancel, go to the My Orders section on the website or contact our support team immediately.
Why is my order not showing?
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If your order isn't showing in the My Orders section, the order may not have been placed successfully. If your payment was deducted but no order ID was generated, contact our support team with your payment details, and we'll resolve it.
How do I place an order on SHOWOFFFF?
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- Browse the website and select the product you want.
- Choose your size and click 'Add to Cart'.
- Go to your cart and proceed to checkout.
- Enter your delivery details and the other essential details, and choose a payment method.
- Complete the payment. You'll receive a confirmation on your WhatsApp and email as well.
Can I place an order from outside my country?
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Currently, SHOWOFFFF only ships within India. Orders from outside India are not supported at this time. But it's definitely a work in progress.
Do you accept international payment methods?
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No. Since we currently ship only within India, we accept Indian payment methods only: UPI, debit/credit cards, net banking, and COD (for eligible orders).
Can I pay using digital wallets?
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Yes. We accept payments via digital wallets, including Paytm, PhonePe, and others. You can select your preferred option at checkout.
What payment methods do you accept?
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- UPI (Google Pay, PhonePe, Paytm, and all UPI-linked apps)
- Debit and credit cards
- Net banking
- Cash on Delivery (COD), available on orders up to ₹2,500
- Pay Later, if eligible
Is it safe to use my credit card on your site?
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Yes. SHOWOFFFF uses a fully secure, RBI-compliant payment gateway. Your card details are encrypted and never really stored on our servers. The SHOWOFFFF team will never ask for your card details over the phone, WhatsApp, or email.
Do you offer discounts for first-time buyers?
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Yes. First-time buyers get an exclusive discount on their first order. Check the website for the applicable code and apply it at checkout gateway or even on the cart page.
Are there student discounts or loyalty programs?
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We do not currently offer student discounts or a loyalty program. Keep an eye on the website and our social media for ongoing offers and seasonal sales.
How can I apply a promo code to my order?
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- Most promo codes can be applied directly to the cart page before proceeding to checkout.
- Some exclusive codes can only be applied at the checkout step.
- Enter the code in the promo/coupon field and click 'Apply' to see the discount reflected in your order total.
What should I do if my payment fails?
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Check that if your card or UPI details are entered correctly and that your internet connection is stable. If the payment failed but the amount was debited, the payment will be automatically reversed by your bank, and the refund will be processed within 5 - 7 working days. If the issue persists, kindly contact our support team.
Is online payment safe and secure on SHOWOFFFF?
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Yes. All payments on SHOWOFFFF are processed through a fully secure, RBI-compliant payment gateway. Your card and banking details are encrypted and never stored on our servers. We will never ask for your payment details over the phone or via message.
What payment options are available at checkout?
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- UPI (Google Pay, PhonePe, Paytm, and all UPI-linked apps)
- Debit and credit cards
- Net banking
- Cash on Delivery (COD) — available on orders up to ₹2,500
- Pay Later, if and when eligible
Is Cash on Delivery (COD) available on all orders?
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COD is available on orders up to ₹2,500. For orders above ₹2,500, prepaid payment methods must be used. COD availability may also vary by pin code. Check at checkout for your location.
What is your return and exchange policy?
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- Returns and exchanges are accepted within 7 days of delivery for most products.
- Blazars and gowns: exchange window is 3 days from delivery.
- Boxers: no returns or exchanges.
- Items must be unused, unwashed, and have all original tags intact.
- A return fee of ₹100 per order applies.
- Sale items are not eligible for return or exchange.
Can I return an item purchased on sale?
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No. Items purchased on sale are not eligible for return or exchange.
Can I exchange a product if the size doesn't fit?
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Yes. Size-based exchanges are accepted within the eligible exchange window. Ensure the item is unused, unwashed, and has all original tags intact when and while raising your request.
How do I request an exchange for my order?
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Go to the My Orders section on our website and raise an exchange request, or contact our support team via WhatsApp, email, or phone with your order ID and the reason for the exchange.
Is there a time limit for exchanges?
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- Most products: 7 days from the date of delivery.
- Blazers and gowns: 3 days from the date of delivery.
- Boxers: Exchanges are not eligible due to hygyine reasons.
- Requests raised after the eligible window will not be accepted.
What are the cases where you do not accommodate returns or exchanges?
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- The item has been used or washed.
- Original tags are missing.
- The return/exchange request is raised after the eligible window (7 days, or 3 days for blazers and gowns).
- The item is a boxer.
- The item was purchased during a sale.
Can I return damaged items?
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If the item was damaged during shipping or due to a fault on our end, yes, contact our support team immediately with an unboxing video as proof. Damage caused after delivery or due to customer use is not eligible for return.
How do I initiate a return or exchange?
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Go to the My Orders section on our website (desktop: footer link/mobile: navigation bar) and raise a return or exchange request. Alternatively, contact our support team via WhatsApp, email, or phone with your order ID and details.
How long does it take to process refunds?
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Once the returned item reaches our warehouse and clears quality checks, the refund is processed within 5–7 working days. You'll be notified once initiated.
Are returns free on all orders?
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No. A return fee of ₹100 per order is applicable on all returns.
How will I receive my refund after returning a product?
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- Prepaid orders: refund is credited back to the original payment source (UPI, card, etc.).
- COD orders: refund is transferred to the bank account details provided during the return request.
What should I do if my refund is delayed?
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Refunds are processed within 5–7 working days after the item passes quality checks at our warehouse. If your refund hasn't been credited after this period, contact your bank first. If the issue persists, reach out to our support team.
Do you offer size charts for each product?
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Yes. A size chart with body measurements is available on every product page. We recommend that you check the sizes on the chart before placing your order, as fit can vary slightly across styles and categories.
How do I measure myself to find the right size?
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- Chest: Measure around the fullest part of your chest, while keeping the tape flat.
- Waist: Measure around your natural waistline.
- Hips: Measure around the fullest part of your hips.
- Sleeves: Measure from the center of your back, across your shoulder and down to your wrist.
- Length: Measure from the top of your shoulder to your desired length.
- Compare your measurements against the size chart on the product page to find your fit.
How can I find the right size for me?
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Check the size chart on the product page and compare it with your body measurements. Our products are generally true to size, but we recommend always cross-checking before ordering.
What should I do if I receive the wrong size or fit?
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Raise an exchange or return request within 7 days of delivery (within 3 days for blazers and gowns). Go to the My Orders section on our website or contact our support team via WhatsApp, email, or phone.
Note: exchanges and returns are not available for boxers and innerwear due to hygiene reasons
Where does your online shop ship to?
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We currently ship across India to about 26,000+ pin codes. To check if we deliver to your area, enter your pin code on the product page.
How can I get my order delivered faster?
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Express delivery is available on selected pin codes. Check the product page or at checkout to see if faster delivery is available for your location.
Can I ship the products to an address that is different from my billing address?
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Currently, the shipping address and billing address must be the same on SHOWOFFFF.
Do you offer same-day or express delivery options?
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Express delivery is available on selected PIN codes. Check the product page or checkout to see if express delivery is available for your location.
Are there weight restrictions on deliveries that will affect the delivery charge?
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Delivery charges are not based on weight. Any applicable charges will be very clearly shown in your order summary before you complete payment.
How long will it take for my order to arrive?
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Delivery timelines vary depending on your pin code. The estimated delivery date for your location is displayed on the product page and at checkout. Check your pin code there for the most accurate timeline.
How can I track my order?
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Once your order is dispatched, you'll receive a tracking link via WhatsApp and email. You can also track your order anytime from the My Orders section on our website.
What should I do if my order is delayed or missing?
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If your order hasn't arrived by the estimated delivery date, contact our support team via WhatsApp, email, or phone. Have your order ID ready. We'll investigate and update you promptly.
If there is something that’s missing or damaged in your order, kindly contact our support team. We will try to resolve the issue very quickly
An Unboxing Video is very strongly recommended
What happens if my order gets lost in the post?
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In the rare event that your order is lost in transit, reach out to our customer support team with your order ID. We'll coordinate with our logistics partner and work toward a resolution.
If the delivery is delayed, will SHOWOFFFF deliver my order or cancel it?
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We will continue to attempt delivery. Our logistics partner makes up to 3 delivery attempts before the order is returned. If you have concerns about a delayed order, contact our support team and we'll assist.
Can I change the delivery address if my SHOWOFFFF order is delayed?
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No. Once an order has been fulfilled and dispatched, the delivery address cannot be changed. Please make sure your address is accurate before confirming your order.
What do I do in cases of failed delivery?
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If a delivery attempt fails, our logistics partner will try again, up to 3 attempts in total. If all attempts are unsuccessful, the order will be returned to our warehouse. Contact our support team to reschedule a delivery or resolve the issue.